A clearer working day
Keep appointments, queues, billing and records organised around your practice.
THE CONNECTED HEALTHCARE WORKSPACE
Better connected.
Better care.
From the first appointment to the next step in care.
Bring your people, services and everyday workflows together with Medicare.
For clinics. For care teams. For the people they care for.
01 / YOUR DAILY WORKSPACELess switching.
Less switching.
More caring.
Appointments, patient records and clinic operations. A clearer view of the work that matters.
Discover MyGPclinic Built for your everyday practice
Patient registration
Consultation
Follow-up care
Purpose-built for a connected care network
Primary careDiagnosticsPharmacyEmergency services
THE MEDICARE NETWORK
Your expertise.
Your workspace.
One place to find the tools for your team.
Choose a service to enter its dedicated portal.
7 workspaces
01
PRIMARY CARE
MyGPclinic
Manage clinic visits, walk-in queues and patient medical records.
Open workspace
02
DIAGNOSTICS
MyLaboratory
Keep sample management, test processing and diagnostic results in view.
Open workspace
03
MEDICATION
MyPharmacy
Support e-prescriptions, order refills and pharmacy inventory.
Open workspace
04
EMERGENCY SERVICES
MyAmbulance
Coordinate emergency responses and ambulance dispatch.
Open workspace
05
OCCUPATIONAL HEALTH
MyOHclinic
Manage health screenings and workplace medical services.
Open workspace
06
MEDICAL IMAGING
MyRadiology
Bring imaging reports, DICOM files and scan results together.
Open workspace
07
YOUR PEOPLE
MyPeople
Organise staff records, workforce roles and HR management.
Open workspaceHEALTHCARE SERVICES ACROSS THE NETWORK
Connected care services.
Ready when you are.
From in-clinic visits to at-home care, specialized diagnostics, and 24/7 emergency dispatch — Medicare connects patients and providers across 13 core healthcare services.
PRIMARY CARE
Visit GP Clinic
In-person general practitioner visits, walk-in consultations, routine health checks, and clinical treatments.
DENTAL CARE
02
Dental Clinic
Comprehensive dental checkups, cleaning, oral hygiene consultations, and clinical dental care.
MEDICATION
03
Visit Pharmacy
Digital e-prescriptions, medication refill dispensing, and pharmacy collection management.
DIAGNOSTICS
04
Onsite Laboratory
Professional clinical blood tests, pathology diagnostics, and specimen collection screenings.
EMERGENCY
Call Ambulance
Rapid 24/7 emergency ambulance dispatch with on-board paramedic response and live transit GPS tracking.
FIRST RESPONSE
06
Call First Aiders
On-demand qualified emergency first responders for critical immediate assistance and CPR triage.
HOME CARE
07
Doctor Home Visit
Licensed medical doctors dispatched directly to your doorstep for home examination and clinical care.
NURSING CARE
08
Home Nursing
Certified nursing visits for post-discharge wound care, injections, and palliative assistance.
REHABILITATION
09
Home Physiotherapy
In-home mobility therapy, musculoskeletal recovery, and personalized physical rehabilitation.
WELLNESS
10
Mental Health
Confidential counseling, psychological evaluations, and mental wellness consultations.
TELEHEALTH
Specialist Teleconsultation
Secure high-definition online video consultations with verified specialist medical doctors from home.
SPECIALIST CARE
12
Specialist Appointment
Book scheduled clinical appointments directly with leading specialist doctor consultants.
TRANSPORT
13
Medical Transport (MTS)
Non-emergency medical vehicle transport and assisted wheelchair hospital transfers.
CARE IS A TEAM EFFORT
Made for the people
behind better care.
A healthcare journey doesn't stop at a single visit. Medicare brings the operational side of care into focus, so your team can keep moving.
Meet your next workspaceA place for every care team
Dedicated workspaces for clinics, pharmacies, laboratories and the services around them.
Care beyond the front desk
Connect the provider's web workspace with a mobile experience designed for patients.
02 / THE PATIENT EXPERIENCE
Care, closer to you.
Care, closer to you.
FROM DESK TO DEVICE
Healthcare doesn't
stay in one place.
Neither should you.
A web workspace for providers. A mobile companion for patients. Two ways to stay connected to the care journey.
For healthcare providers
Manage your services and daily operations from your dedicated web portal.
For patients on the move
Access appointments and personal health information through the Medicare app.
A LITTLE MORE CLARITY
Good questions.
Simple answers.
Getting to know Medicare.
01Where do I sign in as a healthcare provider?
Choose your service under Our solutions, or open the vendor portal to find your workspace. Each service takes you to its existing sign-in page.
02Which workspace is right for my organisation?
Use MyGPclinic for primary care, MyPharmacy for pharmacy services, MyLaboratory for lab work, or select the specialist, occupational health, radiology or ambulance portal for your service. MyPeople supports workforce management.
03Can I manage walk-in patients and billing?
MyGPclinic includes workflows for walk-in registration, patient queues and billing. Sign in to your clinic workspace to access the features available to your organisation.
04Is there a mobile experience for patients?
Yes. The Medicare mobile app gives patients a way to access appointments and health information. Available services depend on their healthcare provider.
YOUR NEXT STEP
A better-connected
day starts here.
Find your workspace
Your team. Your services. Your Medicare.